FREQUENTLY ASKED QUESTIONS

Q: Do I need an appointment to see a physician?

  

A: No, CareMedics McArthur and Caremedics Elmvale Acres offers walk in services during all of our business hours. Please present yourself to your nearest location with your health card.  CareMedics Manotick and Kanata only provide same day services for existing patients. You are required to call to book your appointment for our walk-in hours. After hours run from 5:00 pm - 8:00 pm Monday - Thursday and 10:00 am - 1:00 pm on Saturdays. 

Q: Can I book an appointment at CareMedics for the same day?

  

A: Only CareMedics McArthur and Elmvale  offers same day walk in to all of our patients, but no appointments as this slows down the walk-in clinic.  For Manoitck and Kanata, you must call to schedule an appointment . After hours run from 5:00 pm - 8:00 pm Monday - Thursday and 10:00 am - 1:00 pm on Saturdays.  

Q: Can my pharmacy call or fax over a prescription renewal for me?

  

A: None of the doctor’s at CareMedics  will renew prescriptions without seeing the patient. It is very important that you follow up with your family physician or a walk-in physician regarding your prescriptions.

Q. Why won’t you give out any information about my family?

  

A: We are unable to disclose any information about any patients over the age of 16 due to the Privacy Act. 

Q: CareMedics is closed, but I need medical advice, who can I call?


A: All Ontario patients, please call Telehealth at 1-866-797-0000. Quebec patients, please call Info Sante at 811.